How We Review New Online Casinos
Our extensive reviews cover several key areas of the online gambling experience as we seek out the best online casinos. These reviews are then used to provide an overall picture of each casino, while our segmented lists help to highlight a particular specialism and enable our users to zero-in on exactly what they’re looking for. Each of our users might prioritize these areas in a different order, but it’s important that we cover all the bases to help you to make an informed decision on which site to play at. Here are some of the categories we assess in our casino reviews.
Casino operator licences protect players from rigged sites, manipulated games, and malicious online threats. Without an appropriate licence from a recognized gaming authority, players can be left vulnerable to serious malpractice. Licensing therefore marks an important first port of call in our reviewing process, and you’ll never find an unlicensed casino on this site.
A great introductory offer is only as good as the casino games you can play – that’s why it’s important for casinos on our site to offer good value in their game libraries. This isn’t just about the range of games on offer, such as video slots, table games, and live dealer options, but also depth within these games, such as the number of variants and innovative ideas available in the casino’s library.
Are there plenty of customer support communication channels open at the casino, such as on-site chat features, social media accounts, and email services? And are these channels available and responsive around the clock? The best online casino customer support answers ‘yes’ to both of these questions, and we’re always keen to highlight it when they do.
When we take a look at a new online casino’s games library, we also make a note of how well-represented the industry’s biggest software providers are on the site. For an eclectic mix of games and styles, we look for the big trio – Microgaming, NetEnt, and Evolution Gaming – in addition to newer and edgier game developers like Yggdrasil.
Bonuses are perhaps the biggest selling point for many players at a new online casino. Bonus offers from new casino sites may not appear as generous as rival offers from bigger brands, but to determine the true value of a bonus it’s important to look beyond its monetary worth and read the small print closely. New online casinos will often try and attract new players with friendly terms and conditions, such as low wagering requirements and generous time limits.
The best new online Canadian casinos make an effort to offer outstanding mobile gameplay for their customers. Online gambling now resides strongly in the mobile world, with players looking to play wherever and whenever they like, so it’s important for online casinos to be compatible with mobile devices on both Android and iOS.
Design and User Experience
Aesthetics may not be a top priority for some users, but we believe that clever design goes a long way to making a good first impression and offering a pleasant online casino atmosphere. Clear optics, functioning dashboards, and a site free of technical glitches are a must if a new casino site is to perform well in this category.